Clinical records and enquiry details are treated as confidential medical information and are never sold or shared for marketing.
When you call, message, or visit the clinic, we collect the details needed to treat you safely: your name, contact number, address, medical history, dental records, radiographs, and treatment notes.
Our website collects only basic usage data such as pages viewed and approximate location, used to understand which services patients in Mangalore are looking for.
Patient information is used to plan and deliver treatment, to send appointment reminders, and to maintain the clinical records required of a registered dental practice.
Enquiries received by phone, WhatsApp, or email are used only to respond to that enquiry and to book the appointment you requested.
We share information only with laboratories, radiology providers, or specialists directly involved in your treatment, and only the details required for that work.
We never sell patient data. Disclosure otherwise happens only where required by law or with your explicit consent.
Before-and-after photographs are taken as part of the clinical record. They are published on this website or on social media only with your separate written consent, which you may withdraw at any time.
Records are stored in access-controlled clinic systems and physical files kept on the premises. Access is limited to treating clinicians and clinic staff.
You may request a copy of your dental records, ask for corrections to inaccurate details, or ask us to stop sending appointment communications. Write to appointments@masoomdentalclinic.com or call +91 74114 15566.
